Implementing incentive, bonus and commission management solutions such as SAP SuccessFactors Incentive Management (formerly SAP Commissions) can be a complex and time-consuming task for many companies.
However, there are a series of preconfigured strategies and accelerators that can help speed up this process, especially in highly dynamic industries such as automotive, bottling, pharmaceutical, retail, insurance, telecommunications and tourism.
In this article, we will explore six keyways companies can accelerate the setup of repetitive calculation processes and improve efficiency in implementing SAP SuccessFactors Incentive Management.
While we talk about streamlining the setup of repetitive calculation processes by industry, what areas does it help optimize the most and how do you do it? let’s see:
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Strategies to streamline the implementation of SAP Success Factors Incentive Management
1.Linear calculation of commissions:
Calculating linear compensation is essential for many companies, especially those that operate in a hierarchical structure model such as boss-subordinate. This process allows you to efficiently calculate sales and service compensation based on amounts or percentages. For example, in the automotive sector, this calculation can be applied to reward sellers for sales of additional vehicles and services.
Calculation of compliance with sales
goals:
Setting compliance goals is critical to driving performance in various industries. With compliance calculation in SAP SuccessFactors Incentive Management, companies can calculate compensation based on goals assigned to collaborators, either in terms of amounts achieved or quantities sold. This process is especially relevant in sectors such as retail, where sales are driven by monthly or quarterly objectives.
Stepped commission calculation:
Tiered commissions offer flexibility in compensation, allowing for different hierarchical structures and types of compensation, whether direct, indirect or through rollup. This process can be tailored to the specific needs of industries such as insurance, where agents may receive commissions based on different levels of sales or service.
Calculation of decommissions and cancellations:
Decommissions and write-offs are critical aspects of compensation management, especially in industries where sales can be volatile. With SAP SuccessFactors Incentive Management, companies can easily set up calculations to recover or avoid commission payments that do not comply with established policies. For example, in the pharmaceutical sector, this can be crucial for managing fluctuations in product sales.
Supplementary payment file – balance:
Payment processes may vary depending on the period and special circumstances. With the supplemental payment file in SAP SuccessFactors Incentive Management, companies can easily generate additional payment files to identify extra amounts to be paid, such as exceptional performance bonuses or special incentives. This is particularly useful in industries such as bottling, where incentive programs can vary by season.
Custom Payment File:
Companies often need flexibility in payments to adapt to specific situations or groups of collaborators. With the personalized payment file, SAP SuccessFactors Incentive Management allows you to generate particular payment files for specific groups, facilitating the dispersion of compensations in an agile and efficient manner. This is essential in industries like telecommunications, where different incentive programs may exist for different sales teams.
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Lines of business for which these accelerators are functional
Automotive industry
In the automotive industry, implementing SAP SuccessFactors Incentive Management can be instrumental in managing sales incentive programs for both dealerships and direct sales teams. Linear and compliance calculations can be adapted to reward sellers for sales volume, customer satisfaction, or achieving specific brand goals. Additionally, custom payment files are useful for addressing specific incentive programs for different product lines or geographic regions.
Bottling machines
Beverage companies, especially bottlers, can greatly benefit from SAP SuccessFactors Incentive Management accelerators. Tiered calculations are particularly relevant here, as they can be adapted to reward distributors and sales representatives for sales volume achieved at different distribution levels. Complimentary pay files can be used to recognize and reward exceptional performance during promotional events or high-demand seasons.
Pharmaceutical
In the pharmaceutical industry, where sales strategies can be highly specialized and regulated, tiered commission and compliance calculations are essential to motivating sales representatives to meet prescription goals. Custom payment files can be useful for tailoring incentives to the specific needs of each territory or product, while chargeback and cancellation calculations can help manage changes in demand and compliance with refund policies.
Retail
In retail, it is important to motivate and engage sales teams. Competition is strong and staff can change a lot, so incentive management is key to maintaining motivation. Linear and compliance calculations can be tailored to reward sales performance, customer retention, or achieving specific sales goals by product category. Supplemental payment files can be used to recognize exceptional performance during promotional or peak sales periods.
Insurance
In the insurance industry, it is important to calculate tiered commissions to motivate agents to sell more and retain current customers. Competition is strong and sales strategies are personalized. Custom payment files are useful for tailoring incentives to the specific needs of each agent or policy, while decommissioning and cancellation calculations can help manage changes in customer portfolio and customer satisfaction.
Telecommunications (Telco)
In the telecommunications industry, where competition is fierce and customer acquisition and retention is critical, tiered commission calculations can be tailored to incentivize sales representatives to maximize sales of plans and services. Extra paid files reward good work on promotions or launches. Custom payment files fit the needs of each client or market.
Tourism
In tourism, it is important to motivate sales teams to achieve reservation and occupancy goals. To achieve this, it is necessary to make compliance calculations. Demand and seasonality can affect sales. Supplemental payment files can be used to recognize and reward exceptional performance during periods of high demand or special events, while decommissioning and cancellation calculations are crucial for managing changes to reservations and cancellation policies.
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Conclusion:
Implementing SAP SuccessFactors Incentive Management can be difficult. However, with the right accelerators and strategies, companies can streamline the setup of repetitive processes. This is useful in different industries such as automotive, bottling, pharmaceutical, retail, insurance, telecommunications and tourism. By adopting these six key strategies, companies can improve operational efficiency and facilitate platform adoption, leading to stronger and more sustainable business performance.
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