Services and Support offerings
An ally to evolve, implement and optimize technologies within your company
Great Service enable Fast resolution and Better results
Using Al, Machine Learning, and Outlier´s expertise within your company you give your team the chance to focus on strategical tasks, so your company can speed up and deliver exceptional value proposition.
WE PLAN TOGETHER
Our specialists will analyze your needs and help choosing the right software. The one you need to increase business efficiency and enhance ROI. Also, we will implement and customize the selected systems and show you how to use it correctly.
Consulting
We help you adopt the best business and technology practices within your company. We offer consulting services in multiple industries and for multiple departments.
Demos
We provide demos to identify key features of the software solutions your company is most interested in.
POC
With proof of concept (POC) we test the reliability of your project by validating the software solution recommended is practical, functional and commercially viable for your company.
Software Assessment
Based on your requirements, we can guide your teams through the key differences between the software solutions available on the market and evaluate the best options for your company.
WE DEPLOY
The SPM software implementation process requires knowledge, experience, precision and patience. We have it all.
During the discovery process, we analyze your requirements, not only on a technological level, but also on a functional one. This previous work before development and implementation avoids expensive mistakes.
We manage our implementations with Agile and Activate methodology. At Outliers we give visibility to our clients on implementation progress with deliverables, reports and periodic follow-up sessions
The enterprise-wide integrated data strategy includes connecting grafmented data sources, data mining and data cleansing to achieve an accurate and efficient reporting process.
In some cases, the software solutions offered by our partners do not cover one hundred percent the needs of your operation, that is when a customized solution is the most convenient.
After our testing cycle, we are ready to lo live, let’s start to see the great benefits of our solution; at this point you will see that it was the best decision for your business and the effort worth it.
WE FOLLOW UP
To achieve a successful project, we not only offer a follow-up service; we also ensure support at all stages of the project so your teams can adopt the chosen solution without friction.
Maintenance
The maintenance service guarantees the continuity and correct functioning of the implemented software solution you chose
Training
At Outliers we make sure your teams will be productive and adopt the deployed software or solutions of your choice. Outliers provides specialized training to end-users and admin to make it easier for you to carry-on with the project.
Support
We give you support every step of the way and make sure your new brand new project meets your business requirements. Outliers offers a support system that you can easily upscale when required.
Staffing
Outliers helps you make your technology projects successful by assigning technology experts for the time you need and from the location of your choice (on-site or remote).