HUMAN EXPERIENCE MANAGEMENT
Listen, Understand and Attend your employee’s needs
With Qualtrics by SAP
Creating a great employee experience is not always about increasing benefits and salaries
What your employees want is to feel supported and empowered in their work and personal life
With SAP Qualtrics you can now listen to your teams, take care of them, prevent burnouts, predict behaviors and above all; constantly make adjustments to improve their experience
Better understanding for better retention
Looking to drive continuous improvement but don’t know where to start? Who better than your employees to give you information on their engagement?
Focus on key touch points
Listening is important but listening in the most critical moments is even better.
Now you can manage employee cycle and drive continuous improvement with event-based survey triggers such as:
Control and improvement of the digital experience
Validate whether your company's IT investments and applications respond to your workforce needs
Understand how your teams experience technology
Get visibility of your employees’ experience with the tools and services available to them at any time
Monitor new implementations´ adoption
Monitor internal project launches with user feedback
Continuous improvement of IT quality and support processes
A cross-analysis of operational data and survey responses allows for a better understanding of internal IT customer expectations and greater help desk effectiveness
Performance evaluation and development of career plans
Focus your employees’ efforts to improve their career growth, boost learning and get better results in line with your company’s business objectives
Optimize your benefit packages
Use employee feedback to identify the benefits they are really looking for and design packages that are optimal for both them and the company.
Build your business case
of employers believe that salary is the main factor for job desertion
Only of the employees indicate salary as the reason to leave
million of dollars lost each year due to employee turnover
This is the experience gap and has a tremendous impact on your business. It is estimated that 2 out of 3 employees do not feel engaged with their employer which triggers very erratic performance.
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