CUSTOMER EXPERIENCE (CX)
Speed up the sales process and improve your team's operational efficiency with smart quoting tools.
Simplify the creation of personalized proposals for each client and ensure that every offer is optimized to maximize closing opportunities.
Automate and streamline the quoting process to improve operational efficiency and enhance the customer experience.
-
- Error reduction: Eliminate the possibility of human errors in the quoting process, ensuring the accuracy of every proposal sent.
-
- Fast response: Achieve instant responses to quote requests, enhancing the customer experience by providing timely information.
-
- Scalable personalization: Scale quote customization without proportionally increasing operational costs.
-
- Efficient follow-up: Simplify the tracking and management of sent quotes, ensuring smooth and transparent communication with customers.
Ensure seamless communication and efficient data management at every stage of the sales cycle by linking a CRM and an ERP.
- Access to up-to-date data: Integration with CRM and ERP provides instant access to updated customer, inventory, and cost data, improving quote accuracy.
- Consistency in information: Synchronization between CRM and ERP ensures that all departments work with the same updated information, preventing discrepancies and enhancing interdepartmental collaboration.
- Enhanced performance analysis: Gain deeper insights into quote performance and the effectiveness of sales strategies.
Quote complex business offers in minutes using CPQ software
total revenue increase
increase in the win rate of opportunities
less time in sales cycles
Everything make sense with the right software
It’s time to take a big step and empower your sales team through SAP CPQ.
FAQ’s
How does a smart quoting tool help reduce the sales cycle?
With SAP CPQ, you can provide salespeople with an intuitive, step-by-step process that simplifies the creation of complex quotes while protecting business margins, reducing and eliminating errors, and optimizing approval processes with workflow automation. Designed with scalable management in mind, business administrators can leverage tools and safeguards, such as customer-specific pricing, minimum margins, and dependent relationships, to improve business outcomes and reduce inefficiencies. The integrated proposal generation allows users to easily generate and send error-free quotes with consistent, pre-approved branding features.
Can I integrate SAP CPQ with other solutions?
SAP CPQ can be integrated with other SAP solutions such as SAP Sales Cloud and SAP Commerce Cloud. It also includes integration with third-party CRM offerings through SAP Integration Suite.
How does the SAP CPQ integration with SAP Commerce Cloud work?
It allows you to extend and optimize B2B sales journeys while controlling pricing determination and quote generation with seamless integration of both solutions, providing your customers with a comprehensive business experience.
Can I use my existing variant configuration models with SAP CPQ?
Yes, SAP CPQ is deliberately designed to help optimize lead-to-quote processes while maximizing the value of existing investments. With SAP CPQ, Professional Edition, you can use existing variant configuration (VC) models and MTO, BTO, and ETO configuration rules within SAP CPQ.
