CX Solutions
E-Commerce
Shop anywhere from any device with SAP Commerce Cloud
Deliver high quality omnichannel digital experiences with SAP Commerce
Lower cost of infrastructure while selling at any time without limits
- Effectively connect the incoming demands with your supply chain
- Understand your audience to generate new sales, loyalty, and continued growth
Convert more customers more often
Deliver a great omnichannel shopping experience with SAP Commerce Cloud.
Streamline your business processes
Embrace new business channels, expand your scope and opportunities for expansion with a unique e-commerce platform.
Strategic information
Connect end-to-end customer data to understand their behaviors and expectations throughout the purchasing process.
High value experiences
Provide outstanding shopping solutions and build long and valuable relationships that are reflected in user’s loyalty.
Offer a guided and omnichannel shopping experience
Increase your conversion rate with a smart and intuitive platform
- Intuitive creation of creative digital stores
- Digital merchandising optimization
- Guided selling so your customers find what they are looking for, and more
- Smart promotion of products according to your inventory and utility
- Scalable shopping cart
- Payment facilities
Better conversion rate and sales increase
Imagine smart product recommendations to show what your customers want to see and promote what’s most valuable to your business.
- Recommendations based on customer behavior
- Personalized product recommendations for each user through the shopping journey
- A/B testing and optimized algorithms in real time
Smart management of your online content
Show your products in detail
- Quick and intuitive update of your product catalogs
- Workflows for validations and approvals
- Bulk content upload with an intuitive and easy-to-use management console
- Multilingual catalogs
Order management
Your customers buy, collect, and even return products conveniently online or in store
- Provide purchase and withdrawal possibilities for products anywhere
- Simplified return processes through self-service functionalities
- Single view of inventory across your organization
- Provide full visibility and transparency of store inventory to your customers
- Increase efficiency and reduce delivery deadlines with automated procurement rules
Mobile first and B2C Commerce
An innovative solution for retail businesses
- Optimize your mobile store with AI
- Integrate your business in different channels
- Simplify digital purchasing processes
- Launch your mobile store in a matter of days
- Manage your stock and stay competitive
- Offer personalized experiences to your customers
Build your business case
86%
of mobile shopping carts are abandoned because digital stores don’t have mobile-optimized processes.
70%
of global web traffic is generated on mobile devices
81%
growth of ecommerce in Mexico in 2020
Additional Resources
Reasons why executives choose SAP Commerce Cloud
Best practices of the D2C model in the post-pandemic era COVID-19
Ready to start?
Schedule a meeting with our experts
